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Welcome to nannyvac™

These terms of service outline the rules and regulations for the use of nannyvac™ website.
nannyvac™ is located at:
53 Gordon Street
Parow East, Cape Town
7500 – Western Cape,
South Africa

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to  use nannyvac™ website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and any or all Agreements:

“Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms of service.

“The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company.

“Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All  terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process  of our service to the Client in the most appropriate manner, whether by formal meetings of a fixed  duration or any other means, for the express purpose of meeting the Client’s needs in respect of the  provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of South Africa. Any use of the above terminology or other words in the singular, plural, capitalization  and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using the nannyvac™ website you consent to the use of cookies in accordance with nannyvac™’s privacy policy.
Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, nannyvac™ and/or its licensors own the intellectual property rights for all material on nannyvac™ website. All intellectual property rights are reserved. You may view and/or print pages from www.nannyvac.co.za for your personal use subject to restrictions set in these terms and
conditions.

You must not:

1. Republish material from www.nannyvac.co.za
2. Sell, rent or sub-license material from www.nannyvac.co.za
3. Reproduce, duplicate, or copy material from www.nannyvac.co.za
Redistribute content from nannyvac™ (unless content is specifically made for redistribution).

User Comments

  1. This Agreement shall begin on the date hereof.
  2. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material, and data (‘Comments’) in areas of the website. Nannyvac does not screen, edit, publish or review Comments before their appearance on the website, and Comments do not reflect the views or opinions of Nannyvac, its agents, or affiliates. Comments reflect the view and opinion of the person who posts such views or opinions. To the
    extent permitted by applicable laws Nannyvac shall not be responsible or liable for the Comments or any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
  3. Nannyvac reserves the right to monitor all Comments and to remove any Comments which it
    considers in its absolute discretion to be inappropriate offensive, or otherwise in breach of  these Terms and Conditions.

You warrant and represent that:

    1. You are entitled to post the Comments on our website and have all the necessary
      licenses and consents to do so.
    2. The Comments do not infringe any intellectual property right, including without
      limitation copyright, patent or trademark, or other proprietary rights of any third
      party.
    3. The Comments do not contain any defamatory, libelous, offensive, indecent, or
      otherwise unlawful material or material which is an invasion of privacy
    4. Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
    5. You hereby grant to nannyvac™ a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce, and edit any of your Comments in any form, formats,
      or media.

Hyperlinking to our Content

The following organizations may link to our Web site without prior written approval:

1. Government and regulatory agencies.
2. Search engines.
3. News organizations.
4. Online directory distributors when they list us in the directory may link to our Web site
in the same manner as they hyperlink to the Web sites of other listed businesses; and
5. Systemwide Accredited Businesses except soliciting non-profit organizations, charity
shopping malls, and charity fundraising groups which may not hyperlink to our Web
site.

These organizations may link to our home page, to publications, or other Web site information
so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship,
endorsement, or approval of the linking party and its products or services; and (c) fits within
the context of the linking party’s site.

We may consider and approve in our sole discretion other link requests from the following
types of organizations:
1. commonly-known consumer and/or business information sources such as Chambers
of Commerce
2. dot.com community sites.
3. associations or other groups representing charities, including charity giving sites,
4. online directory distributors.
5. internet portals.
6. accounting, law, and consulting firms whose primary clients are businesses; and
7. educational institutions and trade associations.

We will approve link requests from these organizations if we determine that:

(a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade
associations or other organizations representing inherently suspect types of business, such as work-at-
home opportunities, shall not be allowed to link);
(b) the organization does not have an unsatisfactory record with us.
(c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of
nannyvac™; and
(d) where the link is in the context of general resource information or is otherwise consistent with
editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications, or other Web site information so long
as the link:
(a) is not in any way misleading.
(b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products
or services; and
(c) fits within the context of the linking party’s site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our
website, you must notify us by sending an e-mail to charlton@ssaengprojects.co.za or naldo@ssaengprojects.co.za. 

Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:
1. By use of our corporate name; or
2. By use of the uniform resource locator (Web address) being linked to; or
3. By use of any other description of our Web site or material being linked to that makes sense
within the context and format of content on the linking party’s site.

No use of nannyvac™ name, logo, or other artwork will be allowed for linking absent a trademark license agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

 

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms of service and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms of service.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose, and/or the use of reasonable care and skill). Nothing in this disclaimer will:

1. limit or exclude our or your liability for death or personal injury resulting from negligence.
2. limit or exclude our or your liability for fraud or fraudulent misrepresentation.
3. limit any of our or your liabilities in any way that is not permitted under applicable law, or
4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort
(including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

 

Guarantees / Warranties

 

Statutory Returns

Section 44 of the Electronic Communications and Transactions Act may apply to your order. Section 44 is  only applicable if you are a natural person – in other words, a human being. You must also be the end-user of the goods or services. If you qualify as a consumer under the ECT Act, you may be entitled to cancel
some electronic transactions within seven days, without reason or penalty.

You must return all goods and accessories in new condition with all the original packaging and materials.  We will refund the purchase price of the goods (minus the direct costs of returning the goods) within 30 days of the date of cancellation.

The original delivery charge will not be refunded and the cost for returning the parcel is at your expense. Please include your order or invoice number in the box of the return so that your refund can be processed.

Section 56 of the Consumer Protection Act may also apply to your order. Section 56 will only apply if:
you are a natural person – in other words, a human being, or
a juristic person (like a company, trust, or closed corporation) with an annual turnover of less
than R2 million.

If you qualify as a consumer in terms of the CPA then all of our goods sold to you are sold with an implied
warranty of quality against any defects for six (6) months of normal household or business use, from the
time we supplied the goods. Please note that operational parts such as side brushes, HEPA E-11 filters,
Mop pads, and clothes as well as rechargeable batteries are wear parts and not covered.

The main chassis of the robot vacuum cleaner is covered by a 1-year OEM guarantee based on reasonable
use and wear. A product guarantee will not be honoured under the following circumstances:

Damage caused by product abuse – severe impacts (dropping the machine while handling it)
Unauthorized maintenance or attempts at modifying or altering the machine.
Equipment damage caused by animals is not covered in any way.
Water damage and any consequent electrical damage caused by water is specifically excluded
and is not covered.

Defective goods are those that had a defect or were unsafe when we supplied them. A defect usually means that the goods were manufactured using materials, components, or workmanship below an acceptable standard. You must prove beyond a reasonable doubt that goods are defective.

We will replace or refund the price of any defective goods that you return to us during the six-month statutory warranty.

We will refund the reasonable postal and insurance costs of returning defective goods. We will inspect, assess, and test all returned equipment and compile a machine report which will determine whether a defect guarantee and refund will be processed.

Our support centre may tell you that they do not believe you have a claim, for example, because the warranty period of the goods has expired. In this case, we may refuse to replace goods, or refuse to pay a refund

Deliver the defective physical goods under warranty to us or post them by normal prepaid registered post, insured against loss, damage, and theft. The street and postal addresses for all returns are the same as for our support centre, details of which are supplied at the start of this document.

Once we have received the package, we will notify you that we have received the physical goods. Please allow 10 working days from the date on which you sent the package for it to reach us. If we have not notified you within 10 working days, please contact the postal or courier service that you sent the package through and try and establish whether it has been delivered to the correct address.

If we choose to replace the goods, we will contact you as soon as reasonably possible to organize the necessary steps to replace the goods.

If you choose for us to make a refund, we will contact you and arrange payment of the refunded amount  into a bank account of your choice within 30 days of cancellation.

If we do not accept that we supplied defective or unsuitable goods, our support centre has not been able to help, any customer may still take the matter up with the consumer goods and services ombuds https://prod.respondselfserve.com/9994811b96c44be7b21aa1c8ca911601/747d289348054a9eaef72ce600820998/index.html or other dispute resolution body, or take legal action.

The dispute resolution procedures under the CPA do not necessarily apply to all transactions with us. This policy does not exclude any other rights customers may have.

We aim for complete customer satisfaction. We respect our customers’ rights and always try to comply with best practice and all relevant laws. If you are not satisfied with any of our goods or have any questions, please contact our support centre at support@nannyvac.co.za and have your invoice ready. We will try our best to solve your problem.

Incorrect items

We will either replace the item or refund you for any item that you receive that does not match the description advertised on the website. We will usually need you to return the item to us at no additional cost to yourself.

Please contact us at info@nannyvac.co.za or support@info@nannyvac.co.za within 24 hours of receipt where the item is not what you ordered.

 

Delivery

For deliveries, we use Fastway Courier services exclusively. We reserve the right to use any other service providers as needed and will notify and communicate to our customers accordingly. You need to ensure that you provide us with a valid delivery address and contact number and choose the
correct delivery address and delivery method during the checkout process.

For further information regarding our delivery rates and terms & conditions Hide details Irrespective of the delivery method you choose, we always take responsibility up to the point of delivery, i.e. if your parcel goes missing or the contents are damaged, we will replace the affected items at no cost to you.

Please note that the time taken to ship an item is listed on each product’s detail page. For example,
“Usually shipped within 5-7 working days” means that it will take us 5-7 working days to get the product to
you.

Credit & Contact Information

This Terms of service page was created at privacyterms.io terms & conditions generator. If you have
any queries regarding any of our terms, please contact us.